We offer FREE Standard Delivery (2-4 working days) on all UK orders over £70. If you are treating yourself to a larger haul over £120, your order will automatically be upgraded to our Express Shipping (1-2 working days) completely free of charge!. ❓

<h3 id="isPasted">UK Deliveries Choose from any of the below options for a speedy delivery:</h3><ul><li style="font-size: 16px;">2-4 Working Days Royal Mail Tracked: &#xA3;3.95 - FREE on orders over &#xA3;70</li><li style="font-size: 16px;">1-2 Working Days Royal Mail Tracked (order before 4pm working day): &#xA3;5.50 - FREE on orders over &#xA3;120</li><li style="font-size: 16px;">Next Working Day Royal Mail Tracked (order before 4pm working day): &#xA3;8.95 Please note during very busy times there may be a slight delay to standard 2-4 working day deliveries</li></ul><h3 id="us-deliveries">US Deliveries</h3><ul><li style="font-size: 16px;">5 - 10 Days Royal Mail International Tracked Delivery (order before 12pm BST/GMT working day): $10 - FREE on orders over $100</li></ul><h3 id="europe-deliveries">Europe Deliveries</h3><ul><li style="font-size: 16px;">5 - 8 Days Royal Mail International Tracked Delivery (order before 12pm BST/GMT working day): &#xA3;10 - FREE on orders over &#xA3;100</li></ul><h3 id="rest-of-world">Rest of World</h3><ul><li style="font-size: 16px;">5 - 10 Days Royal Mail International Tracked Delivery (order before 12pm BST/GMT working day): &#xA3;10 - FREE on orders over &#xA3;100</li></ul> We offer&#xA0;FREE Standard Delivery&#xA0;(2-4 working days) on all UK orders over &#xA3;70.&#xA0; If you are treating yourself to a larger haul over &#xA3;120, your order will automatically be upgraded to our&#xA0;Express Shipping&#xA0;(1-2 working days) completely free of charge!&#xA0; &#x2753;&#xA0;Got a question or need a hand?We are always happy to help! Reach out directly to us at&#xA0;<a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;">hello@millygrace.co.uk</a>&#xA0;&#x1F90D;

What shipping do you offer?

Once your order leaves our warehouse, you will receive a dispatch confirmation email containing your tracking number. You can track your order through the portal. Please note that tracking information may not be immediately available right after your

Once your order leaves our warehouse, you will receive a dispatch confirmation email containing your tracking number. You can track your order through the&#xA0;<a href="https://millygrace-62b9qamwlbh.gorgias.help/en-US/ssp/login">portal. </a>Please note that tracking information may not be immediately available right after your order is placed while the courier scans the parcel into their system. Please allow a little time and check back later. If your order contains a pre-order piece, the entire order is held and will dispatch together as soon as the pre-order item is ready. If you are still experiencing difficulties or your tracking hasn&apos;t updated after a few days, please contact <a href="mailto:hello@millygrace.co.uk">hello@millygrace.co.uk</a>&#xA0;and we will investigate this immediately for you.

How do I track my order?

❓ Got a question or need a hand?. We are always happy to help! Reach out directly to us at hello@millygrace.co.uk 🤍

<div data-block="true" data-editor="b2vav" data-offset-key="7r5kt-0-0" id="isPasted"><div data-offset-key="7r5kt-0-0">Yes, we offer Next Day Delivery for our UK customers!&#xA0;</div></div><div data-block="true" data-editor="b2vav" data-offset-key="4pf77-0-0"><div data-offset-key="4pf77-0-0"> </div></div><div data-block="true" data-editor="b2vav" data-offset-key="862hg-0-0"><div data-offset-key="862hg-0-0">Our Next Day Delivery is &#xA3;8.95. Just make sure to place your order on a working day before 4pm (Monday&#x2013;Friday) for it to go out the same day!&#xA0; </div>&#x2753;&#xA0;Got a question or need a hand?We are always happy to help! Reach out directly to us at&#xA0;<a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;">hello@millygrace.co.uk</a>&#xA0;&#x1F90D;</div>

Do you offer next day delivery?

Yes, we do! We love sending our pieces all across the globe. International shipping rates and delivery timeframes are automatically calculated at checkout based on your destination. Please note that while we handle everything smoothly from our side,

Yes, we do! We love sending our pieces all across the globe. International shipping rates and delivery timeframes are automatically calculated at checkout based on your destination.&#xA0; Please note that while we handle everything smoothly from our side, international orders may be subject to local import duties and taxes once they arrive in your country.&#xA0; &#x2753;&#xA0;Got a question or need a hand?We are always happy to help! Reach out directly to us at&#xA0;<a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;">hello@millygrace.co.uk</a>&#xA0;&#x1F90D;

Do you ship worldwide?

If your tracking shows your parcel has arrived but you have not received it, please double-check any safe places around your property first and with your neighbours. If it's still missing, please email hello@millygrace.co.uk so we can investigate fur

If your tracking shows your parcel has arrived but you have not received it, please double-check any safe places around your property first and with your neighbours. If it&apos;s still missing, please email&#xA0;<a href="mailto:hello@millygrace.co.uk">hello@millygrace.co.uk</a><a href="mailto:hello@millygrace.co.uk">&#xA0;</a>so we can investigate further.

My order was marked delivered but it’s not here

EU Customers - If you are based in Europe and the total value of your order is under €150, you will not encounter additional duties or charges upon delivery. The price you pay at checkout is the final amount you’ll pay. International orders may be su

EU Customers - If you are based in Europe and the total value of your order is under &#x20AC;150, you will not encounter additional duties or charges upon delivery. The price you pay at checkout is the final amount you&#x2019;ll pay.International orders may be subject to customs duties and taxes once they reach their country of destination outside of the UK. Currently any fees are payable by the customer and we do not cover this cost including on orders sent with free shipping. Any duties and taxes are not refundable.Any fees incurred on the return of the order are the responsibility of the customer unless the return is due to a product fault.If you have any questions, please get in touch with us at <a href="mailto:hello@millygrace.co.uk" style=" text-decoration: inherit;">hello@millygrace.co.uk</a> where we will be delighted to assist.

What are the International Duties and Taxes?

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Milly Grace

Delivery

How do I make a return?

When will I get my refund?

Are there any items that cannot be returned?

What should I do if my return tracking says it has arrived, but I haven't heard from you?

Returns

What is a pre-order?

When will my pre-order ship?

I ordered an in-stock item and a pre-order item together. Will they ship separately?

The shipping date on the website changed since I ordered. Has my delivery been delayed?

Can I cancel or amend a pre-order before it ships?

When will I be charged for a pre-order?

Pre-orders

Can I add a personalised gift note to my order?

Can I ship the gift directly to the recipient?

What is your return policy for gifts?

Do you offer digital Gift Vouchers?

Gifting

What is the Lifetime Colour Guarantee?

What happens if the item I need to replace under warranty is out of stock?

Does the warranty apply if I bought my piece secondhand or from a third party?

Warranty

How do I amend/cancel my order?

My order arrived, but an item is missing or incorrect.

My order arrived, but an item is damaged

I have only received one earring

What payment methods do you accept?

Will I receive an order confirmation?

Order Support

Is your jewellery hypoallergenic?

Is your jewellery 100% waterproof?

How do I clean my jewellery?

Does your jewellery contain nickel?

How do I work out my jewellery size?

My favourite design is out of stock! When will you restock?

Product FAQs

How do I exchange an item?

How much does it cost to do an exchange?

I want to exchange an item, but the new size or style I want is currently out of stock.

Exchanges