❓ Got a question or need a hand?. We are always happy to help! Reach out directly to us at hello@millygrace.co.uk 🤍

<div data-block="true" data-editor="7j2ot" data-offset-key="11bhk-0-0" id="isPasted"><div data-offset-key="11bhk-0-0"><span data-offset-key="11bhk-0-0"><span data-text="true" style="font-size: 16px;">We are very proud of the quality of our materials, especially for customers with sensitive skin. Our jewellery is proudly hypoallergenic. The pieces are made from premium 316 Stainless Steel, which is one of the very best choices for sensitive skin.</span></span></div></div><div data-block="true" data-editor="7j2ot" data-offset-key="9oo89-0-0"><div data-offset-key="9oo89-0-0"><span data-offset-key="9oo89-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="7j2ot" data-offset-key="77h1t-0-0"><div data-offset-key="77h1t-0-0"><span data-offset-key="77h1t-0-0"><span data-text="true" style="font-size: 16px;"><strong>A Note on Extreme Allergies:&#xA0;</strong></span></span><span data-offset-key="77h1t-0-1"><span data-text="true"><span style="font-size: 16px;">As everyone&apos;s body is unique, please note that there&apos;s a small chance that someone with an extreme or rare allergy may still react. For this reason, we always recommend trying a new piece for a short period first if you know you have severe metal allergies, just for your complete peace of mind.</span> </span></span></div></div><p>&#xA0;</p><p dir="ltr" id="isPasted"><span style=" text-decoration: none;"><strong>&#x2753;</strong></span><span style=" text-decoration: none;"><strong>&#xA0;Got a question or need a hand?</strong></span></p><p dir="ltr"><span style=" text-decoration: none;">We are always happy to help! Reach out directly to us at&#xA0;</span><a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;"><span style=" text-decoration: underline;">hello@millygrace.co.uk</span></a><span style=" text-decoration: none;">&#xA0;&#x1F90D;</span></p>

Is your jewellery hypoallergenic?

<div data-block="true" data-editor="72b95" data-offset-key="3gf7s-0-0"><div data-offset-key="3gf7s-0-0"><span data-offset-key="3gf7s-0-0"><span data-text="true" style="font-size: 16px;">Our jewellery is 100% waterproof. We use premium 316 Stainless Steel finished with 18ct PVD Gold Plating. Unlike traditional plating, PVD is a vacuum-coating process that results in an extremely durable finish that is resistant to sweat, water, perfume, chlorine, lotions and everyday wear. It won&apos;t tarnish or turn your skin green, so you can wear your pieces with total confidence.</span></span></div></div><div data-block="true" data-editor="72b95" data-offset-key="4tldj-0-0"><div data-offset-key="4tldj-0-0"><span data-offset-key="4tldj-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="72b95" data-offset-key="6coek-0-0"><div data-offset-key="6coek-0-0"><span data-offset-key="6coek-0-0"><span data-text="true" style="font-size: 16px;">We are so confident in our quality that we offer a Lifetime Colour Guarantee against fading. We want your Milly Grace pieces to look as beautiful in a few years as they do the day they arrive, so if you ever had any issues, we are here to help.</span></span><br><br></div><p dir="ltr" id="isPasted"><span style=" text-decoration: none;"><strong>&#x2753;</strong></span><span style=" text-decoration: none;"><strong>&#xA0;Got a question or need a hand?</strong></span></p><p dir="ltr"><span style=" text-decoration: none;">We are always happy to help! Reach out directly to us at&#xA0;</span><a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;"><span style=" text-decoration: underline;">hello@millygrace.co.uk</span></a><span style=" text-decoration: none;">&#xA0;&#x1F90D;</span></p><div data-offset-key="6coek-0-0"><br><br><br></div></div><div data-block="true" data-editor="72b95" data-offset-key="9df87-0-0"><br></div>

Is your jewellery 100% waterproof?

<div data-block="true" data-editor="90jv9" data-offset-key="58at5-0-0" id="isPasted"><div data-offset-key="58at5-0-0"><span data-offset-key="58at5-0-0"><span data-text="true" style="font-size: 16px;">Because our pieces are fully waterproof and designed for 24/7 wear, it&apos;s completely normal for them to gather a little bit of everyday buildup from perfumes, lotions, or natural oils over time.</span></span></div></div><div data-block="true" data-editor="90jv9" data-offset-key="8rmjs-0-0"><div data-offset-key="8rmjs-0-0"><span data-offset-key="8rmjs-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="90jv9" data-offset-key="bds3n-0-0"><div data-offset-key="bds3n-0-0"><span data-offset-key="bds3n-0-0"><span data-text="true" style="font-size: 16px;">The best way to refresh your pieces is actually super simple:</span></span></div></div><div data-block="true" data-editor="90jv9" data-offset-key="cod65-0-0"><div data-offset-key="cod65-0-0"><span data-offset-key="cod65-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="90jv9" data-offset-key="ece1e-0-0"><div data-offset-key="ece1e-0-0"><span data-offset-key="ece1e-0-0"><span data-text="true" style="font-size: 16px;"><strong>Soak:</strong></span></span><span data-offset-key="ece1e-0-1"><span data-text="true" style="font-size: 16px;"> Pop the piece in some warm water with a bit of mild soap for a few minutes.</span></span></div></div><div data-block="true" data-editor="90jv9" data-offset-key="c9vdo-0-0"><div data-offset-key="c9vdo-0-0"><span data-offset-key="c9vdo-0-0"><span data-text="true" style="font-size: 16px;"><strong>Scrub:</strong></span></span><span data-offset-key="c9vdo-0-1"><span data-text="true" style="font-size: 16px;"> Use a soft-bristled toothbrush to gently scrub away any built-up oils or dirt.</span></span></div></div><div data-block="true" data-editor="90jv9" data-offset-key="1ilmk-0-0"><div data-offset-key="1ilmk-0-0"><span data-offset-key="1ilmk-0-0"><span data-text="true" style="font-size: 16px;"><strong>Rinse:</strong></span></span><span data-offset-key="1ilmk-0-1"><span data-text="true" style="font-size: 16px;"><strong>&#xA0;</strong>Give it a quick rinse with lukewarm water and pat dry with a soft cloth.</span></span><br><br></div><p dir="ltr" id="isPasted"><span style=" text-decoration: none;"><strong>&#x2753;</strong></span><span style=" text-decoration: none;"><strong>&#xA0;Got a question or need a hand?</strong></span></p><p dir="ltr"><span style=" text-decoration: none;">We are always happy to help! Reach out directly to us at&#xA0;</span><a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;"><span style=" text-decoration: underline;">hello@millygrace.co.uk</span></a><span style=" text-decoration: none;">&#xA0;&#x1F90D;</span></p></div>

How do I clean my jewellery?

<div data-block="true" data-editor="4egfm" data-offset-key="ab7j3-0-0"><div data-offset-key="ab7j3-0-0"><span data-offset-key="ab7j3-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="4egfm" data-offset-key="2m67n-0-0"><div data-offset-key="2m67n-0-0"><span data-offset-key="2m67n-0-0"><span data-text="true" style="font-size: 16px;">We use 316 Stainless Steel, which is a &apos;Surgical Grade&apos; metal chosen for its durability and hypoallergenic properties. Our 18ct Gold Plating is applied using PVD (Physical Vapor Deposition). This is a modern vacuum-plating process that is over 10x stronger than traditional 18ct Gold Plating is more environmentally friendly and skin-safe. </span></span><span style="font-size: 16px;"><br><br></span><span data-offset-key="2m67n-0-0"><span data-text="true" style="font-size: 16px;">While we use high-purity materials, we cannot 100% guarantee against cross-contamination due to nickel being used in the factory, so we recommend those with extreme sensitivities keep this in mind.We hope this helps but if you have any other questions, please feel free to ask. </span></span><br><br></div><p dir="ltr" id="isPasted"><span style=" text-decoration: none;"><strong>&#x2753;</strong></span><span style=" text-decoration: none;"><strong>&#xA0;Got a question or need a hand?</strong></span></p><p dir="ltr"><span style=" text-decoration: none;">We are always happy to help! Reach out directly to us at&#xA0;</span><a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;"><span style=" text-decoration: underline;">hello@millygrace.co.uk</span></a><span style=" text-decoration: none;">&#xA0;&#x1F90D;</span></p><div data-offset-key="2m67n-0-0"><br><br><br></div></div><div data-block="true" data-editor="4egfm" data-offset-key="1el0q-0-0"><div data-offset-key="1el0q-0-0"><span style="font-size: 16px;"><br></span></div></div><div data-block="true" data-editor="4egfm" data-offset-key="5ilti-0-0"><span style="font-size: 16px;"><br></span></div><p><br></p>

Does your jewellery contain nickel?

We know that finding your size can be tricky, but don't worry, we have a handy little ring and bracelet size guide on each product page to help you! If you have any queries, please contact us at hello@millygrace.co.uk. Pssst... we offer exchanges (de

<p id="isPasted">We know that finding your size can be tricky, but don&apos;t worry, we have a handy little ring and bracelet size guide on each product page to help you! If you have any queries, please contact us at <strong>hello@millygrace.co.uk</strong></p><p>Pssst... we offer exchanges (dependent on stock availability) so if your ring does not fit, we will help you with a better size!<br><br></p><p dir="ltr" id="isPasted"><span style=" text-decoration: none;"><strong>&#x2753;</strong></span><span style=" text-decoration: none;"><strong>&#xA0;Got a question or need a hand?</strong></span></p><p dir="ltr"><span style=" text-decoration: none;">We are always happy to help! Reach out directly to us at&#xA0;</span><a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;"><span style=" text-decoration: underline;">hello@millygrace.co.uk</span></a><span style=" text-decoration: none;">&#xA0;&#x1F90D;</span></p>

How do I work out my jewellery size?

Oh no! As a small batch brand, our design quantities are limited, making them even more special! Don’t worry though, you can sign up to be notified on the product page when your favourites are back in stock. ❓ Got a question or need a hand?. We are a

<p><span style=" text-decoration: none;" id="isPasted">Oh no! As a small batch brand, our design quantities are limited, making them even more special! Don&#x2019;t worry though, you can sign up to be notified on the product page when your favourites are back in stock.</span><br><br></p><p dir="ltr" id="isPasted"><span style=" text-decoration: none;"><strong>&#x2753;</strong></span><span style=" text-decoration: none;"><strong>&#xA0;Got a question or need a hand?</strong></span></p><p dir="ltr"><span style=" text-decoration: none;">We are always happy to help! Reach out directly to us at&#xA0;</span><a href="mailto:hello@millygrace.co.uk" style="text-decoration: none;"><span style=" text-decoration: underline;">hello@millygrace.co.uk</span></a><span style=" text-decoration: none;">&#xA0;&#x1F90D;</span></p>

My favourite design is out of stock! When will you restock?

Contact Us

Milly Grace

Product FAQs

How do I make a return?

When will I get my refund?

Are there any items that cannot be returned?

What should I do if my return tracking says it has arrived, but I haven't heard from you?

Returns

What is a pre-order?

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I ordered an in-stock item and a pre-order item together. Will they ship separately?

The shipping date on the website changed since I ordered. Has my delivery been delayed?

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Pre-orders

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My order was marked delivered but it’s not here

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Delivery

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What is your return policy for gifts?

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Gifting

What is the Lifetime Colour Guarantee?

What happens if the item I need to replace under warranty is out of stock?

Does the warranty apply if I bought my piece secondhand or from a third party?

Warranty

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My order arrived, but an item is missing or incorrect.

My order arrived, but an item is damaged

I have only received one earring

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Order Support

How do I exchange an item?

How much does it cost to do an exchange?

I want to exchange an item, but the new size or style I want is currently out of stock.

Exchanges